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Questions about our products, ordering, or shipping? Our team responds to all enquiries within 24 hours.
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Location
All products ship from Canada
Response Time
We respond to all enquiries within 24 hours during business days.
Common Questions
FAQ
How do I pay with e-Transfer?
After placing your order you will receive an email with our e-Transfer details. Send the payment to our designated email address using your order number as the reference. Orders are processed once payment is confirmed, typically within 1-2 hours during business hours.
How long does shipping take?
Orders are dispatched within 48 hours of payment confirmation. Standard shipping within Canada is 3-7 business days depending on your location. We ship from Alberta and provide tracking information once your order ships.
Do you ship outside Canada?
Currently we ship within Canada only. We are exploring international shipping options and will update our customers when this becomes available.